Aftersales

LOOKING AFTER YOUR CAR (AND YOUR BUDGET)

We fully appreciate that the last thing you’ll want to do on purchasing your new car is to add on a pricey aftersales care package before you’ve even left the dealership. As such, we’ve made our already-affordable servicing extras even easier to manage with a range of financing options to help you spread the cost at no extra charge.

EDEN SERVICE PLAN MEMBERSHIP

For the ultimate in reassurance, look no further than the Eden Service Plan Membership.

Our tailored service plans are engineered specifically to your vehicle and designed to offer peace of mind motoring - there is no need to worry about service cost increases as the service plan guarantees today’s prices for the duration of your agreement, and your monthly payments will never go up (nor are there any hidden charges along the way.)

In addition, your plan is completely transferable to another vehicle or the money in the plan can be removed, if you decide you no longer need it.

BENEFITS OF BEING A SERVICE PLAN HOLDER

  • 10% off all Workshop Repairs, Tyres, Parts, Accessories and MOT tests
  • FREE Puncture Repairs
  • FREE Bulb & Wiper Blade Fitting
  • FREE Safety Checks
  • FREE Loan Car
  • FREE Seasonal Vehicle Health Checks
  • FREE Wash and Vac
  • Priority bookings in emergencies
  • Each plan is inflation-proof and price-protected

VIP TREATMENT, WHEREVER YOU ARE

The passionate team at Eden Motor Group is dedicated to ensuring the car you choose from us is never at anything less than peak performance. We operate over 20 aftersales service centres around the UK, providing you total convenience wherever and whenever your car needs expert attention. Contact your local team for more information on our service plans.

Servicing plan terms and conditions apply. We can also include essentials such as MOTs, brake fluid changes and air conditioning servicing into your plan to further help spread the cost of keeping your vehicle on the road and in optimal condition.

Keep in Touch

We would like to keep in touch with our latest product news, offers and marketing services. All information provided will be used and processed in accordance with our Privacy Policy.

Yes, I want to receive product news, offers and marketing services by:

Eden Motor Group - Privacy & Terms

When you provide your consent for your personal details to be used for marketing purposes, your data will be processed by us, Eden Motor Group, to provide you with tailored information and offers which we feel are relevant to you.

We will store your details safely and securely and you can be assured that safeguarding measures are in place to prevent the unauthorised transfer of your personal data to a third party. Full details of how we treat and protect your personal information can be found in our privacy policy.


WHAT INFORMATION DO YOU USE?
The customer data we collect falls into two categories: personal information and vehicle details.

Personal information includes first name, surname, email address, postal address, phone number and any other personal information required to fulfil your enquiry or purchase.

Vehicle identification number (VIN), registration number, mileage, service history and other associated data relating to your vehicle ownership history.



IF YOU WOULD LIKE TO STOP RECEIVING COMMUNICATIONS
If you would like to discuss any matter concerning your data or would like to opt-out of marketing communications, please email forgetme@edenmotorgroup.com with your details and a member of our care team will contact you promptly.



RIGHT TO COMPLAIN
If you are not happy with our handling of your personal information, you have the right to complain to the supervisory authority. You can do this by contacting The Information Commissioners Office through their website www.ico.org.uk, by phone on 03031231113 or by post at Wycliffe House, Water Lane, Wilmslow, SK9 5AF.

 

Terms and Conditions

A service plan can be cancelled or transferred for an administration fee which will be provided upon request. Payments and refunds will be calculated accordingly. Service intervals for your vehicle can be found in your service book. Eden Motor Group Service Plans and associated additional discounts cannot be used in conjunction with any other promotions. The Eden Motor Group Service Plan covers the complete cost of standard vehicle servicing, including parts and labour, but does not cover any normal 'wear and tear' parts such as (but not limited to) tyres, brake pads, exhaust, windscreen wipers or any additional maintenance work required. + Free puncture repairs does not include replacement tyre if puncture is not repairable. Free bulb and wiper blade fitting refers to labour cost only and does not include the cost of the parts. Bulbs limited to any bulb with a labour time of less than 0.4 hours and does not include bulbs needing headlamp or bumper removal.

*Priority bookings in emergencies. Eden Motor Group will endeavour to inspect your vehicle within 48 hours of the vehicle arriving to the site.