Regional Warranty Administrator

We are looking to recruit an experienced automotive Warranty Administrator to be primarily based in Eden Basingstoke.  The successful candidate will have previous experience in a similar role and proven customer service skills.
Your main duties will include:
• Preparing all warranty claims for submission to manufacturers for payment;
• Checking and clearing weekly statements and querying any overdue claims not paid or any discrepancies in payments;
• Ensuring all documentation falls in line with manufacturers' guidelines;
• Preparing invoices and warranty claims accurately in accordance with manufacturers' and departmental standards with regard to claim deals and administration of open time, clockings and job card write-ups;
• Ensuring repair order documentation is fully and correctly completed;
• Ensuring all policy claims are quickly dealt with and the customer reimbursements are correct;
• Maintaining high standards of control over displaced material returned to manufacturers;
• Accurately reconciling warranty credits and correctly administering discrepancies.

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